Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- BBQ facilities
- Heating
- Wheelchair accessible
- shuttle service
- telephone
- kitchenware
- Concierge services
- Designated Smoking Area
- Family Rooms
- Fireplace
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Czech
- French
- German
- Hindi
- Italian
- Polish
- Portuguese
- Romanian
- Slovenian
- Spanish
- Tamil
- Non-Smoking Rooms Available
- Parking Available
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining






















































Click here to leave your opinion >>
Nic (family with young children)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Sally (family with young children)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
The room had a bath
I booked a twin room for me and my son!! However we were given a huge double bedl!!We didn't complain because we liked the room.
Keith (young couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Room was cosy, comfortable bed and overlooking the station forecourt. Nice garden for a stroll round. Close enough to the town centre - 10 mins walk. Didn't eat in the hotel restaurant in the evening but good breakfast options.
Bathroom door didn't shut properly, binding on floor covering. A bit noisy with revellers (returning from Liverpool?) late night/early hours. Were offered upgrade on arrival - maybe regret not taking it!
Annette (young couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Good location, had to request a change of room on arrival, the one we were given had the tiniest double bed for 2, and the room was tiny too. However the receptionist (lady) was just superb and went out of her way to help, showed me a couple of rooms and we were able to relocate to a larger room, for a small additional charge.
Had dinner in the bar the night we stayed, it was really only ok, nothing exciting !
Jose (family with young children)
stayed in February, 2026
Guest Score 6 out of 10
Pleasant
Good location
We asked in advance for connected rooms which had availability and they didn’t hold it for us. Family of 4. Our rooms were then by a major door for access that went loud all night. Terrible to sleep.
Lyn (young couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Great location. Nice and comfortable
Nothing
Graeme (young couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Beautiful Victorian splendour. Statues and historic information everywhere.
Quite a walk to The historic parts of Chester. Coffee machine but hotel had Tim out of coffee pods.
Paula (young couple)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Great location, close to city. Rooms were stunning. Hotel is amazing. Security guard had a great sense of humour - fantastic bloke! Staff very friendly and accommodating.
Nothing
Helen (family with young children)
stayed in February, 2026
Guest Score 7 out of 10
Good
Room clean staff genial helpful
Room dead small bed small uncomfy couldnt swing a newt around
Marie (family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Excellent location right across from the railway station.
The hotel was lovely, quite quirky! We had a twin room and it was such a reasonable price. The room was large, clean, comfortable and just perfect. The staff were absolutely lovely too. I would definitely stay here again.
Nothing.
Matt (family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Ywain (young couple)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Our stay at the Queen Hotel in Chester was very pleasing. The staff were very helpful and the amenities and facities were excellent. We will certainly stay here again.
Craig (young couple)
stayed in February, 2026
Guest Score 7 out of 10
Good
Location. Bar area.
Noisy door closures, the hospitality tray in the room was very basic. No decaf tea. Deluxe room ? Don’t know what was deluxe about it. Water was not very hot.
David (family with young children)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Great Junior Suite.
Staff really helpful and accommodated a last minute change on a very busy night.
Parking was a little limited but otherwise no fault at all.
Molly (review category business travellers)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Great location next to the station and short walking distance to town centre
Nothing! Amazing stay
Lisa (family with young children)
stayed in February, 2026
Guest Score 5 out of 10
Fair
Charlotte (family with young children)
stayed in February, 2026
Guest Score 9 out of 10
Wonderful
Very spacious room, well stocked fridge, perfect temperature and easy to change the temperature. The bathroom was lovely
There was a sticker on the side of the bath from something that was clearly put there by previous occupants and so made me question the cleanliness. As the receptionist tried to make me pay when I had already paid. Luckily I had the app to hand to prove I had already paid
Kufel (solo traveller)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Sunny (family with young children)
stayed in February, 2026
Guest Score 10 out of 10
Exceptional
Judith (young couple)
stayed in February, 2026
Guest Score 8 out of 10
Very Good
Lovely building in a very convenient location.
...a long walk to our room but the walk was through nicely decorated areas!
Thank you for your information!
Area information
- Chester Hawarden Airport - 4.24 mi
- Speke Airport - 9.58 mi
- Manchester Intl Airport - 27.27 mi
- Chester Train Station - 190 f
- Bache Railway Station - 0.94 mi
- Capenhurst Train Station - 5.09 mi
- Ellesmere Port Train Station - 5.99 mi
- Ince and Elton Train Station - 6.13 mi
- Hawarden Railway Station - 6.34 mi
- Stanlow and Thornton Station - 6.34 mi
- Overpool Train Station - 6.35 mi
- Hawarden Bridge Train Station - 6.42 mi
- Mouldsworth Train Station - 6.59 mi
- Shotton Railway Station - 6.64 mi
- Little Sutton Train Station - 6.70 mi
- Helsby Railway Station - 7.07 mi
- Helsby Train Station - 7.13 mi
- Buckley Train Station - 7.63 mi
- Hope and Pen-y-ffordd Station - 8.13 mi
- Grosvenor Museum - 0.76 mi
- Cheshire Military Museum - 0.88 mi
- Mouldsworth Motor Museum - 6.40 mi
- Chester Zoo - 1.53 mi
- Blue Planet Aquarium - 4.46 mi
- Chester Cathedral - 0.54 mi
- Chester Castle - 0.91 mi
- Shotwick Castle - 4.50 mi
- Dodlestone Castle - 4.94 mi
- Pulford Castle - 5.62 mi
- Hawarden Castle - 6.21 mi
- Flint Castle - 6.26 mi
- Ewloe Castle - 6.45 mi
- Chester Castle Agricola Tower and Castle Walls - 0.81 mi
- Chester (Curzon Park) Golf Club - 1.34 mi
- Eaton (Chester) Golf Club - 2.93 mi
- Hawarden Golf Club - 5.92 mi
- Hawarden Golf Club - 5.92 mi
- Aldersey Green Golf Club - 7.18 mi
- Ellesmere Port Golf Club - 7.71 mi
- Cheshire Oaks Designer Outlet - 4.75 mi
- Chester Racecourse - 0.62 mi
- Dewa Roman Experience - 0.70 mi
- Eccleston Mound - 2.57 mi
- Airbus UK FC - 4.54 mi
- Aldford Blobb Hill - 4.62 mi
- Delamere Forest - 5.20 mi
- Connahs Hey Mound - 5.50 mi
- Ashton Motte - 5.87 mi
- Chester Services M56 - 5.92 mi
- Truemans Hill - 6.26 mi
- Cheshire Farm Ice Cream - 6.96 mi
- Roft Motte - 7.49 mi
- Coddington Mud Hill - 7.67 mi
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Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom