Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- BBQ facilities
- Heating
- Wheelchair accessible
- shuttle service
- telephone
- kitchenware
- Concierge services
- Designated Smoking Area
- Family Rooms
- Fireplace
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Czech
- French
- German
- Hindi
- Italian
- Polish
- Portuguese
- Romanian
- Slovenian
- Spanish
- Tamil
- Non-Smoking Rooms Available
- Parking Available
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining






















































Click here to leave your opinion >>
John (solo traveller)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
The staff were friendly and the hotel was excellent value for money, exceeding my expectations. It was very clean, the shower was excellent and so was the WiFi. Bed was comfortable. Excellent location for transport hubs and 15 minutes walk into the city.
The heating system easier to understand.
Paul (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Only arrived at 8 in the evening but place was spotless and clean. Food looked nice as did the restaurants.
Bed too soft (but most places are) and having to pay for parking again sadly.
Hamer (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Zaynab, Prince and I are regulars at the hotel. It is our favourite hotel. The room was beautiful and the staff are fantastic. A special thank you to Eliza who went to great lengths to make sure everything was perfect and also to Ken and Caitlin.
Katie (group)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Nicholas (solo traveller)
stayed in March, 2026
Guest Score 5 out of 10
Fair
Closeness to station
Room very small
Elizabeth (solo traveller)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
Close to the train station
Not able to book in until 4 pm although I could leave my case. Asked for a morning call which didn't happen!
Andrew (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Mandy (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Mandy (solo traveller)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Jim (young couple)
stayed in March, 2026
Guest Score 9 out of 10
Wonderful
Very comfortable , convenient to train , and lovely staff
Nothing
Eaves (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
The location opposite the train station, the staff (especially the lovely girl at check in and staff at breakfast), the room, the breakfast the decor and general atmosphere was 10/10! Nothing was too much trouble for the staff. We'll definitely be back.
Nothing, everything was 10/10
Laura (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Beautiful atmosphere. Fun art and fantastic staff. Loved Queeny.
Nothing
Chris (young couple)
stayed in March, 2026
Guest Score 8 out of 10
Very Good
Joanne (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Abigail (young couple)
stayed in March, 2026
Guest Score 2 out of 10
Poor
Teresa (solo traveller)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Clean and tidy. Very nice looking rooms.
No idea what to say.
Angela (solo traveller)
stayed in March, 2026
Guest Score 7 out of 10
Good
Tracy (family with young children)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
C (family with young children)
stayed in March, 2026
Guest Score 6 out of 10
Pleasant
Staff were very polite and helpful fabulous all round 5star.
The grounds and hotel looked amazing and the food was fantastic.
I would love to thank the staff for the Valentine's padlock ❤️ was a nice addition to our special occasion.
Unfortunately the bed was very concaved and very uncomfortable I barely slept it was a major let down to an amazing night.
I also thought the hotel bar was very costly
William (young couple)
stayed in March, 2026
Guest Score 10 out of 10
Exceptional
Queenie the cat!
Thank you for your information!
Area information
- Chester Hawarden Airport - 4.24 mi
- Speke Airport - 9.58 mi
- Manchester Intl Airport - 27.27 mi
- Chester Train Station - 190 f
- Bache Railway Station - 0.94 mi
- Capenhurst Train Station - 5.09 mi
- Ellesmere Port Train Station - 5.99 mi
- Ince and Elton Train Station - 6.13 mi
- Hawarden Railway Station - 6.34 mi
- Stanlow and Thornton Station - 6.34 mi
- Overpool Train Station - 6.35 mi
- Hawarden Bridge Train Station - 6.42 mi
- Mouldsworth Train Station - 6.59 mi
- Shotton Railway Station - 6.64 mi
- Little Sutton Train Station - 6.70 mi
- Helsby Railway Station - 7.07 mi
- Helsby Train Station - 7.13 mi
- Buckley Train Station - 7.63 mi
- Hope and Pen-y-ffordd Station - 8.13 mi
- Grosvenor Museum - 0.76 mi
- Cheshire Military Museum - 0.88 mi
- Mouldsworth Motor Museum - 6.40 mi
- Chester Zoo - 1.53 mi
- Blue Planet Aquarium - 4.46 mi
- Chester Cathedral - 0.54 mi
- Chester Castle - 0.91 mi
- Shotwick Castle - 4.50 mi
- Dodlestone Castle - 4.94 mi
- Pulford Castle - 5.62 mi
- Hawarden Castle - 6.21 mi
- Flint Castle - 6.26 mi
- Ewloe Castle - 6.45 mi
- Chester Castle Agricola Tower and Castle Walls - 0.81 mi
- Chester (Curzon Park) Golf Club - 1.34 mi
- Eaton (Chester) Golf Club - 2.93 mi
- Hawarden Golf Club - 5.92 mi
- Hawarden Golf Club - 5.92 mi
- Aldersey Green Golf Club - 7.18 mi
- Ellesmere Port Golf Club - 7.71 mi
- Cheshire Oaks Designer Outlet - 4.75 mi
- Chester Racecourse - 0.62 mi
- Dewa Roman Experience - 0.70 mi
- Eccleston Mound - 2.57 mi
- Airbus UK FC - 4.54 mi
- Aldford Blobb Hill - 4.62 mi
- Delamere Forest - 5.20 mi
- Connahs Hey Mound - 5.50 mi
- Ashton Motte - 5.87 mi
- Chester Services M56 - 5.92 mi
- Truemans Hill - 6.26 mi
- Cheshire Farm Ice Cream - 6.96 mi
- Roft Motte - 7.49 mi
- Coddington Mud Hill - 7.67 mi
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Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom