Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- BBQ facilities
- Heating
- Wheelchair accessible
- shuttle service
- telephone
- kitchenware
- Concierge services
- Designated Smoking Area
- Family Rooms
- Fireplace
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Czech
- French
- German
- Hindi
- Italian
- Polish
- Portuguese
- Romanian
- Slovenian
- Spanish
- Tamil
- Non-Smoking Rooms Available
- Parking Available
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining






















































Click here to leave your opinion >>
Rebecca (young couple)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Lovely property very close to Chester city centre and train station
The room was smaller since refurb and stayed in this size room
Kevin (young couple)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Gerard (young couple)
stayed in May, 2026
Guest Score 7 out of 10
Good
Jo (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Jack (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Scottthomas (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Julie (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Owen (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
A fantastic base for a visit to Chester. I would highly recommend this hotel
Emily (family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
Breakfast was great as usual so much to chose and lovely staff. love being close to town and easy check in and out from hotel . Enjoyed drinks in bar
We were at the front of the hotel where there was an event on with loud music and Dj and we had our 6 year old with us could of done with being further away from chaos as we were a family booking. Never had a dirty room here but we had spillages and things next to our bed on the wall this time
Mandy (solo traveller)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
The shower was excellent clean plenty of hot water and very good pressure. Had nice Gluten Free breakfast including toast. very convenient for the station.
Check in is quite late but probably due to late check out time.
Oana (solo traveller)
stayed in May, 2026
Guest Score 7 out of 10
Good
Anthony (solo traveller)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
ideal location for the event we attend easy to find
room was good and very quiet
Ian (young couple)
stayed in May, 2026
Guest Score 5 out of 10
Fair
The staff were very good
No fridge in the room. Only one towel for two people. Sink did not drain properly
Susanne (young couple)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Rachel (solo traveller)
stayed in May, 2026
Guest Score 7 out of 10
Good
Close to station
Late check in and early check out
Kim3694 (solo traveller)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Great hotel very close to train station, staff was very friendly and helpful. Room was beautiful and food was delicious
Fire alarm went off 2 consecutive nights but staff were very apologetic
Gergana (family with young children)
stayed in May, 2026
Guest Score 9 out of 10
Wonderful
Jules (family with young children)
stayed in May, 2026
Guest Score 7 out of 10
Good
This is a beautiful hotel with large rooms. The location is very convenient, right next to the station. The staff are so lovely and helpful, they are the best part of this hotel.
The hotel plays very loud "doef doef" music every night in some party space. It is so loud you can hear it through double-glazed windows. To their credit it ends at 9.30 each night, but this is an issue for anyone with a kid who needs to go to bed earlier, or for anyone who has to wake up early in the morning. Though I've stayed in here once before on the other side of the building and the noise was inaudible on that side.
The soundproofing in the corridors is also bad, doors slamming disturbed our rest in the night.
The hotel did not provide an extra bed as requested and did not make up the sofa bed on our arrival. They only provided one towel for three people.
The breakfast is average, the cooked food is OK but baked goods are stale and bland. The coffee is bad. It is not worth the asking price.
Neil (solo traveller)
stayed in May, 2026
Guest Score 8 out of 10
Very Good
Great spacious room, clean reception area and professional staff.
Clare (family with young children)
stayed in May, 2026
Guest Score 10 out of 10
Exceptional
Brilliant stay couldn’t fault it. Friendly staff , super clean rooms and lovely breakfast. Perfect location.
N/a
Thank you for your information!
Area information
- Chester Hawarden Airport - 4.24 mi
- Speke Airport - 9.58 mi
- Manchester Intl Airport - 27.27 mi
- Chester Train Station - 190 f
- Bache Railway Station - 0.94 mi
- Capenhurst Train Station - 5.09 mi
- Ellesmere Port Train Station - 5.99 mi
- Ince and Elton Train Station - 6.13 mi
- Hawarden Railway Station - 6.34 mi
- Stanlow and Thornton Station - 6.34 mi
- Overpool Train Station - 6.35 mi
- Hawarden Bridge Train Station - 6.42 mi
- Mouldsworth Train Station - 6.59 mi
- Shotton Railway Station - 6.64 mi
- Little Sutton Train Station - 6.70 mi
- Helsby Railway Station - 7.07 mi
- Helsby Train Station - 7.13 mi
- Buckley Train Station - 7.63 mi
- Hope and Pen-y-ffordd Station - 8.13 mi
- Grosvenor Museum - 0.76 mi
- Cheshire Military Museum - 0.88 mi
- Mouldsworth Motor Museum - 6.40 mi
- Chester Zoo - 1.53 mi
- Blue Planet Aquarium - 4.46 mi
- Chester Cathedral - 0.54 mi
- Chester Castle - 0.91 mi
- Shotwick Castle - 4.50 mi
- Dodlestone Castle - 4.94 mi
- Pulford Castle - 5.62 mi
- Hawarden Castle - 6.21 mi
- Flint Castle - 6.26 mi
- Ewloe Castle - 6.45 mi
- Chester Castle Agricola Tower and Castle Walls - 0.81 mi
- Chester (Curzon Park) Golf Club - 1.34 mi
- Eaton (Chester) Golf Club - 2.93 mi
- Hawarden Golf Club - 5.92 mi
- Hawarden Golf Club - 5.92 mi
- Aldersey Green Golf Club - 7.18 mi
- Ellesmere Port Golf Club - 7.71 mi
- Cheshire Oaks Designer Outlet - 4.75 mi
- Chester Racecourse - 0.62 mi
- Dewa Roman Experience - 0.70 mi
- Eccleston Mound - 2.57 mi
- Airbus UK FC - 4.54 mi
- Aldford Blobb Hill - 4.62 mi
- Delamere Forest - 5.20 mi
- Connahs Hey Mound - 5.50 mi
- Ashton Motte - 5.87 mi
- Chester Services M56 - 5.92 mi
- Truemans Hill - 6.26 mi
- Cheshire Farm Ice Cream - 6.96 mi
- Roft Motte - 7.49 mi
- Coddington Mud Hill - 7.67 mi
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Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom