Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
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1 Room With 2 Adults Change Search
Room
Room
Address
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Coffee/tea maker
- BBQ facilities
- Heating
- Wheelchair accessible
- mini bar
- telephone
- kitchenware
- Concierge services
- Designated Smoking Area
- Family Rooms
- Fireplace
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Czech
- French
- German
- Hindi
- Italian
- Polish
- Portuguese
- Romanian
- Slovenian
- Spanish
- Tamil
- Non-Smoking Rooms Available
- Parking Available
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Complimentary drinking water
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Separate shower/bathtub
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining






















































Click here to leave your opinion >>
Pam (review category business travellers)
stayed in November, 2025
Guest Score 4 out of 10
Disappointing
Lovely building
Room was absolutely freezing called reception they put heating on but made no difference warmest room was the bathroom due to towel rail. I also booked a table prior to arrival , checked booking when checking in confirmed booking only to find when I arrived at 7pm in the restaurant they had no booking for me managed to get a table for 7.30pm only when I showed proof of booking on numerous WhatsApp messages from an Amanda who apparently is Ai. Ordered food that then took 50 minutes to arrive . So not great as then had to sleep in a freezing room.
Burrell (family with young children)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Nathan (young couple)
stayed in November, 2025
Guest Score 5 out of 10
Fair
Property was in a good location.
However paid for the junior suite - bath was filthy and when filling with water black dirt came out so couldn't use the bath - on a room I paid £250 for
Suprised was ruined on multiply occasions by the receptionist due to him saying several times regarding the room and wine I ordered - very disappointing as I told him several times to stop saying it.
All in all very poor experience and I won't be staying again.
Abigail (solo traveller)
stayed in November, 2025
Guest Score 5 out of 10
Fair
Lucy (group)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Neil (young couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Andrew (family with young children)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Alison (family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Louise (young couple)
stayed in November, 2025
Guest Score 7 out of 10
Good
Location near to Chester center and directly opposite the train station
The breakfast was basic but fair for the room rate
Katy (solo traveller)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Ian (family with young children)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Kenny (family with young children)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Great location, delicious breakfast.
Will definitely return.
All good.
Jennifer (young couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Ian (family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Rachel (family with young children)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Natalie (young couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Colin (young couple)
stayed in November, 2025
Guest Score 10 out of 10
Exceptional
Chris (young couple)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Sharon (young couple)
stayed in November, 2025
Guest Score 8 out of 10
Very Good
Nicola (with friends)
stayed in November, 2025
Guest Score 9 out of 10
Wonderful
Perfect location as we got the train into Chester. The staff were helpful from arrival and the hotel was beautiful.
Nothing.
Thank you for your information!
Area information
- Chester Hawarden Airport - 4.24 mi
- Speke Airport - 9.58 mi
- Manchester Intl Airport - 27.27 mi
- Chester Train Station - 190 f
- Bache Railway Station - 0.94 mi
- Capenhurst Train Station - 5.09 mi
- Ellesmere Port Train Station - 5.99 mi
- Ince and Elton Train Station - 6.13 mi
- Hawarden Railway Station - 6.34 mi
- Stanlow and Thornton Station - 6.34 mi
- Overpool Train Station - 6.35 mi
- Hawarden Bridge Train Station - 6.42 mi
- Mouldsworth Train Station - 6.59 mi
- Shotton Railway Station - 6.64 mi
- Little Sutton Train Station - 6.70 mi
- Helsby Railway Station - 7.07 mi
- Helsby Train Station - 7.13 mi
- Buckley Train Station - 7.63 mi
- Hope and Pen-y-ffordd Station - 8.13 mi
- Grosvenor Museum - 0.76 mi
- Cheshire Military Museum - 0.88 mi
- Mouldsworth Motor Museum - 6.40 mi
- Chester Zoo - 1.53 mi
- Blue Planet Aquarium - 4.46 mi
- Chester Cathedral - 0.54 mi
- Chester Castle - 0.91 mi
- Shotwick Castle - 4.50 mi
- Dodlestone Castle - 4.94 mi
- Pulford Castle - 5.62 mi
- Hawarden Castle - 6.21 mi
- Flint Castle - 6.26 mi
- Ewloe Castle - 6.45 mi
- Chester Castle Agricola Tower and Castle Walls - 0.81 mi
- Chester (Curzon Park) Golf Club - 1.34 mi
- Eaton (Chester) Golf Club - 2.93 mi
- Hawarden Golf Club - 5.92 mi
- Hawarden Golf Club - 5.92 mi
- Aldersey Green Golf Club - 7.18 mi
- Ellesmere Port Golf Club - 7.71 mi
- Cheshire Oaks Designer Outlet - 4.75 mi
- Chester Racecourse - 0.62 mi
- Dewa Roman Experience - 0.70 mi
- Eccleston Mound - 2.57 mi
- Airbus UK FC - 4.54 mi
- Aldford Blobb Hill - 4.62 mi
- Delamere Forest - 5.20 mi
- Connahs Hey Mound - 5.50 mi
- Ashton Motte - 5.87 mi
- Chester Services M56 - 5.92 mi
- Truemans Hill - 6.26 mi
- Cheshire Farm Ice Cream - 6.96 mi
- Roft Motte - 7.49 mi
- Coddington Mud Hill - 7.67 mi
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Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom