Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
US: +1 888-428-0763
View all photos in gallery
Book online now
nights
1 Room With 2 Adults Change Search
Room
Room
Address
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Coffee/tea maker
- BBQ facilities
- Heating
- Wheelchair accessible
- mini bar
- telephone
- kitchenware
- Concierge services
- Designated Smoking Area
- Family Rooms
- Fireplace
- Free Wi-Fi
- Hair/Beauty Salon
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- Japanese
- Czech
- French
- German
- Hindi
- Italian
- Polish
- Portuguese
- Romanian
- Slovenian
- Spanish
- Tamil
- Non-Smoking Rooms Available
- Parking Available
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Bicycle parking
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Mobile app for room service
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Free face masks
- Ticket services
- Contactless check-in/out
- Food delivery
- balcony/terrace
- CCTV security in common areas
- Complimentary drinking water
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Separate shower/bathtub
- Spa services
- Toiletries provided
- Tour services
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Desk/workspace available
- Cleaning products available
- Room service available
- Pets allowed (charges may apply)
- Parking available (charges may apply)
- Shuttle service (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Chester Hawarden Airport - 4.24 mi
- Speke Airport - 9.58 mi
- Manchester Intl Airport - 27.27 mi
Museums
- Grosvenor Museum - 0.76 mi
- Cheshire Military Museum - 0.88 mi
- Mouldsworth Motor Museum - 6.40 mi
Click here to leave your opinion >>
Paul (Family with Young Children)
stayed in February, 2024
Guest Score 6 out of 10
Pleasant
Nicola (Traveling as Couple)
stayed in February, 2024
Guest Score 7 out of 10
Good
Clean & tidy hotel, nice touch of crisps & chocolate in the room.
Breakfasts were too expensive, the bed & pillows were so uncomfortable so didnt get much sleep. Parking was expensive too.
John (Traveling as Couple)
stayed in February, 2024
Guest Score 4 out of 10
Disappointing
The location
There was no draught beer at the bar only bottled beers restaurant was closed on the evening we stayed although there were bar meals available!
Yushi (Family with Young Children)
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
Very fancy and beautiful hotel. Big room with nice bath tube and lovely circumstance. Also, the price pretty cheap.
Nothing. Everything good.
Chloe (Traveling as Couple)
stayed in February, 2024
Guest Score 7 out of 10
Good
Its lovely. Always feel welcomed
That our check in was at 16.00 but werent ready till 16.30 so we pay all of this money for only a short amount of time
Gareth (Traveling as Couple)
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
Chris (Family with Young Children)
stayed in February, 2024
Guest Score 8 out of 10
Very Good
Robert (Family with Young Children)
stayed in February, 2024
Guest Score 8 out of 10
Very Good
Ping-39 (Business Traveler)
stayed in February, 2024
Guest Score 8 out of 10
Very Good
Great value. Excellent location. I like the artisitc decoration as well as the modern feel
No heater in the room
Emily (Business Traveler)
stayed in February, 2024
Guest Score 9 out of 10
Wonderful
Tonino (Family with Young Children)
stayed in February, 2024
Guest Score 9 out of 10
Wonderful
Fantastic hotel and brilliant location right next to Chester station, which gave fantastic access to Liverpool as well as Chester itself.
Lisa (Traveling as Couple)
stayed in February, 2024
Guest Score 3 out of 10
Poor
The first room they gave us had wet towels with human excrement on them in the floor and the toilet was busted. They gave us an upgrade but the two staff at reception seemed more annoyed at us for complaining about what we walked into. You cant monitor the temperature so the upgraded room was too hot and stuffy. The restaurant staff however were very nice and polite and the food was good. I wont be staying there again, Ill find somewhere else with more friendly reception staff.. we tried to call reception when we walked into the first room with the human excrement on the floor and they didnt answer. The response we got was there were only two people on reception so couldnt answer which isnt good enough.
The property is nice, just needs to sort out their plumbing issues and better communication.
Chloejbvb (Family with Young Children)
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
The staff were lovely, friendly and helpful. One who stood out to us was a lovely lady who I think is called Eliza? Or something similar! She was helpful and made us feel welcome. The room was stunning and very comfortable. With everything you need for a relaxed stay. The beds were very nice with plush pillows and the desk and sofa a nice addition, especially for getting ready. Highly reccomend and will definitely be staying again.
Only thing that was slightly annoying was the fire alarm going off due to tests I think, still better to know it works I suppose.
Audrat (Family with Young Children)
stayed in February, 2024
Guest Score 7 out of 10
Good
The breakfast
The long walk to our room and it was dated
Graham (Family with Young Children)
stayed in February, 2024
Guest Score 9 out of 10
Wonderful
Location, secure parking, lovely old building & very friendly staff.
A bit of a walk to our room, but it wasnt a issue.
Simon ()
stayed in February, 2024
Guest Score 9 out of 10
Wonderful
Ian (Family with Young Children)
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
Great place. Clean, friendly, welcoming. Nothing bad to say. Will defo use again.
Nothing to dislike
Theresa ()
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
The hotel staff were very helpful and pleasant.
The 4pm check in
Anthony (Traveling as Couple)
stayed in February, 2024
Guest Score 1 out of 10
Very Poor
The place is very dated and the room we stayed in an executive room was absolutely filthy dust and old tissues with blood on them between bedside cabinets the shower head fell off hitting my partner on the head but she just laughed trying to make good out of bad ,we'd never stop there again for the price.
Jackie (Family with Young Children)
stayed in February, 2024
Guest Score 10 out of 10
Exceptional
Very comfortable spacious rooms, beds very comfortable. Excellent quality breakfast
Thank you for your information!
Area information
- Chester Hawarden Airport - 4.24 mi
- Speke Airport - 9.58 mi
- Manchester Intl Airport - 27.27 mi
- Chester Train Station - 190 f
- Bache Railway Station - 0.94 mi
- Capenhurst Train Station - 5.09 mi
- Ellesmere Port Train Station - 5.99 mi
- Ince and Elton Train Station - 6.13 mi
- Hawarden Railway Station - 6.34 mi
- Stanlow and Thornton Station - 6.34 mi
- Overpool Train Station - 6.35 mi
- Hawarden Bridge Train Station - 6.42 mi
- Mouldsworth Train Station - 6.59 mi
- Shotton Railway Station - 6.64 mi
- Little Sutton Train Station - 6.70 mi
- Helsby Railway Station - 7.07 mi
- Helsby Train Station - 7.13 mi
- Buckley Train Station - 7.63 mi
- Hope and Pen-y-ffordd Station - 8.13 mi
- Grosvenor Museum - 0.76 mi
- Cheshire Military Museum - 0.88 mi
- Mouldsworth Motor Museum - 6.40 mi
- Chester Zoo - 1.53 mi
- Blue Planet Aquarium - 4.46 mi
- Chester Cathedral - 0.54 mi
- Chester Castle - 0.91 mi
- Shotwick Castle - 4.50 mi
- Dodlestone Castle - 4.94 mi
- Pulford Castle - 5.62 mi
- Hawarden Castle - 6.21 mi
- Flint Castle - 6.26 mi
- Ewloe Castle - 6.45 mi
- Chester Castle Agricola Tower and Castle Walls - 0.81 mi
- Chester (Curzon Park) Golf Club - 1.34 mi
- Eaton (Chester) Golf Club - 2.93 mi
- Hawarden Golf Club - 5.92 mi
- Hawarden Golf Club - 5.92 mi
- Aldersey Green Golf Club - 7.18 mi
- Ellesmere Port Golf Club - 7.71 mi
- Cheshire Oaks Designer Outlet - 4.75 mi
- Chester Racecourse - 0.62 mi
- Dewa Roman Experience - 0.70 mi
- Eccleston Mound - 2.57 mi
- Airbus UK FC - 4.54 mi
- Aldford Blobb Hill - 4.62 mi
- Delamere Forest - 5.20 mi
- Connahs Hey Mound - 5.50 mi
- Ashton Motte - 5.87 mi
- Chester Services M56 - 5.92 mi
- Truemans Hill - 6.26 mi
- Cheshire Farm Ice Cream - 6.96 mi
- Roft Motte - 7.49 mi
- Coddington Mud Hill - 7.67 mi
Airports Show all on map »
Transport
Train stations Show all on map »
Museums
Art Galleries Show all on map »
Attractions/Entertainment
Zoo Show all on map »
Other attractions
Historical Buildings Show all on map »
Monuments and Landmarks Show all on map »
Golf Courses Show all on map »
Shopping Center Show all on map »
Other Show all on map »
Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom