Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
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City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
Located opposite Chester Station, The Queen at Chester, BW Premier Collection first opened in 1860, and offers grand Victorian-style rooms and free WiFi. The city center is within walking distance. All rooms at the property have satellite TV and 24-hour room service. Some rooms have a lavish four-poster bed. Full English breakfast is provided. The hotel features several dining options like the new Kings' Grill restaurant and the more informal option, The Waiting Room. Chester Zoo is 3.7 mi away from the property and Cheshire Oaks is 6.6 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Restaurant
  • Garden
  • Room Service
  • Safety Deposit Box
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Coffee/tea maker
  • BBQ facilities
  • Heating
  • Wheelchair accessible
  • Concierge services
  • Family Rooms
  • Fireplace
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Off-Site parking
  • Daily Housekeeping
  • English
  • Japanese
  • Czech
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Slovenian
  • Spanish
  • Parking Available
  • smoking allowed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Doctor/nurse on call
  • Hygiene certification
  • Staff trained in safety protocol
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Internet access in public areas
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Separate shower/bathtub
  • Spa/sauna
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Desk/workspace in all rooms
Click here to leave your opinion >>
stayed in September, 2022
Guest Score 6 out of 10
Pleasant
the historic character
the online nature of their processes - check-in, buying breakfast, asking for the room to be made up. If I am on holiday I don’t want to be online all the time or check my emails constantly . And these systems didn’t seem to actually link with each other. it would be good to tell guests arriving by car that they have to pay for the car park upon arrival. I overlooked the sign and spend quite a bit of time to rectify this oversight after departure.
stayed in September, 2022
Guest Score 8 out of 10
Very Good
stayed in September, 2022
Guest Score 6 out of 10
Pleasant
stayed in September, 2022
Guest Score 9 out of 10
Wonderful
Location great for train station right opposite parking reasonable priced. Large room with large comfy bed. Short walk into Chester high street lovely places to eat by the river, lovely half an hour boat trip!
We did eat there so can’t comment on that
stayed in September, 2022
Guest Score 8 out of 10
Very Good
stayed in September, 2022
Guest Score 10 out of 10
Exceptional
stayed in September, 2022
Guest Score 7 out of 10
Good
stayed in September, 2022
Guest Score 9 out of 10
Wonderful
stayed in September, 2022
Guest Score 9 out of 10
Wonderful
stayed in September, 2022
Guest Score 10 out of 10
Exceptional
stayed in September, 2022
Guest Score 6 out of 10
Pleasant
it’s location was excellent especially because we travelled by rail. The bed was comfortable and it’s was quiet at night so we slept well
the room and the bathroom was very dated and could do with an update. it also could have been cleaner
stayed in September, 2022
Guest Score 9 out of 10
Wonderful
stayed in September, 2022
Guest Score 7 out of 10
Good
lovely building and clean
far too hot and the duvet was to small for the bed, couldn’t open the window and the heating was on full
stayed in September, 2022
Guest Score 9 out of 10
Wonderful
stayed in September, 2022
Guest Score 8 out of 10
Very Good
stayed in September, 2022
Guest Score 6 out of 10
Pleasant
the room was beautiful
the room service is very difficult via what’s app it didn’t work for me
stayed in September, 2022
Guest Score 8 out of 10
Very Good
The location . Car park and friendliness of the staff
The room we were given was a corner one and the furniture layout wasn't to good. We had to really squeeze past the bed to get to bathroom during the night. Very awkward for two 70+ year old. We actually only ended up staying one night instead of 2.
stayed in September, 2022
Guest Score 7 out of 10
Good
good selection for breakfast and room was spacious
the decor in room 301 needs attention also I think house keeping should return
stayed in September, 2022
Guest Score 8 out of 10
Very Good
Service from staff was fine, and the hotel in a great location. Rooms clean and spacious.
I was disappointed that although I'd called ahead to Best Western, out late arrival and dinner requirements weren't understood. I think this is an issue with BWs central call centre, not the hotel.
stayed in September, 2022
Guest Score 10 out of 10
Exceptional
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Area information

    Airports Show all on map »

    • Chester Hawarden Airport - 4.24 mi
    • Speke Airport - 9.58 mi
    • Manchester Intl Airport - 27.27 mi

    Transport

      Train stations Show all on map »
      • Chester Train Station - 190 f
      • Bache Railway Station - 0.94 mi
      • Capenhurst Train Station - 5.09 mi
      • Ellesmere Port Train Station - 5.99 mi
      • Ince and Elton Train Station - 6.13 mi
      • Hawarden Railway Station - 6.34 mi
      • Stanlow and Thornton Station - 6.34 mi
      • Overpool Train Station - 6.35 mi
      • Hawarden Bridge Train Station - 6.42 mi
      • Mouldsworth Train Station - 6.59 mi
      • Shotton Railway Station - 6.64 mi
      • Little Sutton Train Station - 6.70 mi
      • Helsby Railway Station - 7.07 mi
      • Helsby Train Station - 7.13 mi
      • Buckley Train Station - 7.63 mi
      • Hope and Pen-y-ffordd Station - 8.13 mi

    Museums

      Art Galleries Show all on map »
      • Grosvenor Museum - 0.76 mi
      • Cheshire Military Museum - 0.88 mi
      • Mouldsworth Motor Museum - 6.40 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Chester Zoo - 1.53 mi
      • Blue Planet Aquarium - 4.46 mi

    Other attractions

      Historical Buildings Show all on map »
      • Chester Cathedral - 0.54 mi
      • Chester Castle - 0.91 mi
      • Shotwick Castle - 4.50 mi
      • Dodlestone Castle - 4.94 mi
      • Pulford Castle - 5.62 mi
      • Hawarden Castle - 6.21 mi
      • Flint Castle - 6.26 mi
      • Ewloe Castle - 6.45 mi
      Monuments and Landmarks Show all on map »
      • Chester Castle Agricola Tower and Castle Walls - 0.81 mi
      Golf Courses Show all on map »
      • Chester (Curzon Park) Golf Club - 1.34 mi
      • Eaton (Chester) Golf Club - 2.93 mi
      • Hawarden Golf Club - 5.92 mi
      • Hawarden Golf Club - 5.92 mi
      • Aldersey Green Golf Club - 7.18 mi
      • Ellesmere Port Golf Club - 7.71 mi
      Shopping Center Show all on map »
      • Cheshire Oaks Designer Outlet - 4.75 mi
      Other Show all on map »
      • Chester Racecourse - 0.62 mi
      • Dewa Roman Experience - 0.70 mi
      • Eccleston Mound - 2.57 mi
      • Airbus UK FC - 4.54 mi
      • Aldford Blobb Hill - 4.62 mi
      • Delamere Forest - 5.20 mi
      • Connahs Hey Mound - 5.50 mi
      • Ashton Motte - 5.87 mi
      • Chester Services M56 - 5.92 mi
      • Truemans Hill - 6.26 mi
      • Cheshire Farm Ice Cream - 6.96 mi
      • Roft Motte - 7.49 mi
      • Coddington Mud Hill - 7.67 mi

Hallmark Hotel The Queen Chester

City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom