Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
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City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
Located opposite Chester Station, The Queen at Chester, BW Premier Collection first opened in 1860, and offers grand Victorian-style rooms and free WiFi. The city center is within walking distance. All rooms at the property have satellite TV and 24-hour room service. Some rooms have a lavish four-poster bed. Full English breakfast is provided. The hotel features several dining options like the new Kings' Grill restaurant and the more informal option, The Waiting Room. Chester Zoo is 3.7 mi away from the property and Cheshire Oaks is 6.6 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Restaurant
  • Garden
  • Room Service
  • Safety Deposit Box
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Coffee/tea maker
  • BBQ facilities
  • Heating
  • Wheelchair accessible
  • Concierge services
  • Family Rooms
  • Fireplace
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Off-Site parking
  • Daily Housekeeping
  • English
  • Japanese
  • Czech
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Slovenian
  • Spanish
  • Parking Available
  • smoking allowed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Doctor/nurse on call
  • Hygiene certification
  • Staff trained in safety protocol
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Internet access in public areas
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Separate shower/bathtub
  • Spa/sauna
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Desk/workspace in all rooms
Click here to leave your opinion >>
stayed in August, 2022
Guest Score 9 out of 10
Wonderful
stayed in August, 2022
Guest Score 9 out of 10
Wonderful
very clean and kept incredibly tidy
the pictures on the wall
stayed in August, 2022
Guest Score 9 out of 10
Wonderful
receptionist was superb
no bin in bedroom only small one in bathroom, very warm room small window and fan not up to the job
stayed in August, 2022
Guest Score 4 out of 10
Disappointing
location
housekeeping knocking on door 2 hours before check out which made it feel like we needed to vacate the room early.
stayed in August, 2022
Guest Score 9 out of 10
Wonderful
stayed in August, 2022
Guest Score 1 out of 10
Very Poor
stayed in August, 2022
Guest Score 7 out of 10
Good
bit too far out of Chester for ealking
stayed in August, 2022
Guest Score 5 out of 10
Fair
stayed in August, 2022
Guest Score 9 out of 10
Wonderful
stayed in August, 2022
Guest Score 6 out of 10
Pleasant
stayed in August, 2022
Guest Score 5 out of 10
Fair
Location was perfect for getting train. Lobby area was lovely - impressive. Staff friendly.
Room looked tired, didn't match lobby. Bar area also run down, not inviting. Noisy party directly underneath our room until 12.30 - would not have minded if it was a weekend, but this was a Wednesday night booking - expected to have a peaceful break away. Hotel have not responded to this complaint at all.
stayed in August, 2022
Guest Score 8 out of 10
Very Good
stayed in August, 2022
Guest Score 9 out of 10
Wonderful
stayed in August, 2022
Guest Score 8 out of 10
Very Good
Breakfast was good, though I am getting tired of buffets. Location from train depot would be hard to beat, and food and attractions were easily within walking distance.
To order breakfast would have been nice.
stayed in August, 2022
Guest Score 8 out of 10
Very Good
the hotel is fabulous and the breakfast was lovely
the room we stayed in was not worth the money, we were really disappointed as we stayed previously and it was great, the room was right by the lift so really noisy door constantly banging and the curtains wouldn’t close fully so light came through really early had no sleep whatsoever
stayed in August, 2022
Guest Score 10 out of 10
Exceptional
was close to the station lovely hotel
loved the history of the hotel tradianal great location
stayed in August, 2022
Guest Score 8 out of 10
Very Good
stayed in August, 2022
Guest Score 8 out of 10
Very Good
stayed in August, 2022
Guest Score 8 out of 10
Very Good
lovely hotel, lovely service
no air-con
stayed in August, 2022
Guest Score 6 out of 10
Pleasant
Did not have breakfast .. location was perfect
I asked for my room to be serviced which did not happen .. food in the waiting room bar was very overpriced and definitely not 4 star rating . We ordered a sandwich which was disgusting .
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Area information

    Airports Show all on map »

    • Chester Hawarden Airport - 4.24 mi
    • Speke Airport - 9.58 mi
    • Manchester Intl Airport - 27.27 mi

    Transport

      Train stations Show all on map »
      • Chester Train Station - 190 f
      • Bache Railway Station - 0.94 mi
      • Capenhurst Train Station - 5.09 mi
      • Ellesmere Port Train Station - 5.99 mi
      • Ince and Elton Train Station - 6.13 mi
      • Hawarden Railway Station - 6.34 mi
      • Stanlow and Thornton Station - 6.34 mi
      • Overpool Train Station - 6.35 mi
      • Hawarden Bridge Train Station - 6.42 mi
      • Mouldsworth Train Station - 6.59 mi
      • Shotton Railway Station - 6.64 mi
      • Little Sutton Train Station - 6.70 mi
      • Helsby Railway Station - 7.07 mi
      • Helsby Train Station - 7.13 mi
      • Buckley Train Station - 7.63 mi
      • Hope and Pen-y-ffordd Station - 8.13 mi

    Museums

      Art Galleries Show all on map »
      • Grosvenor Museum - 0.76 mi
      • Cheshire Military Museum - 0.88 mi
      • Mouldsworth Motor Museum - 6.40 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Chester Zoo - 1.53 mi
      • Blue Planet Aquarium - 4.46 mi

    Other attractions

      Historical Buildings Show all on map »
      • Chester Cathedral - 0.54 mi
      • Chester Castle - 0.91 mi
      • Shotwick Castle - 4.50 mi
      • Dodlestone Castle - 4.94 mi
      • Pulford Castle - 5.62 mi
      • Hawarden Castle - 6.21 mi
      • Flint Castle - 6.26 mi
      • Ewloe Castle - 6.45 mi
      Monuments and Landmarks Show all on map »
      • Chester Castle Agricola Tower and Castle Walls - 0.81 mi
      Golf Courses Show all on map »
      • Chester (Curzon Park) Golf Club - 1.34 mi
      • Eaton (Chester) Golf Club - 2.93 mi
      • Hawarden Golf Club - 5.92 mi
      • Hawarden Golf Club - 5.92 mi
      • Aldersey Green Golf Club - 7.18 mi
      • Ellesmere Port Golf Club - 7.71 mi
      Shopping Center Show all on map »
      • Cheshire Oaks Designer Outlet - 4.75 mi
      Other Show all on map »
      • Chester Racecourse - 0.62 mi
      • Dewa Roman Experience - 0.70 mi
      • Eccleston Mound - 2.57 mi
      • Airbus UK FC - 4.54 mi
      • Aldford Blobb Hill - 4.62 mi
      • Delamere Forest - 5.20 mi
      • Connahs Hey Mound - 5.50 mi
      • Ashton Motte - 5.87 mi
      • Chester Services M56 - 5.92 mi
      • Truemans Hill - 6.26 mi
      • Cheshire Farm Ice Cream - 6.96 mi
      • Roft Motte - 7.49 mi
      • Coddington Mud Hill - 7.67 mi

Hallmark Hotel The Queen Chester

City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom