Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
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City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
Located opposite Chester Station, The Queen at Chester, BW Premier Collection first opened in 1860, and offers grand Victorian-style rooms and free WiFi. The city center is within walking distance. All rooms at the property have satellite TV and 24-hour room service. Some rooms have a lavish four-poster bed. Full English breakfast is provided. The hotel features several dining options like the new Kings' Grill restaurant and the more informal option, The Waiting Room. Chester Zoo is 3.7 mi away from the property and Cheshire Oaks is 6.6 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Restaurant
  • Garden
  • Laundry
  • Meeting/Banquet Facilities
  • Parking
  • Room Service
  • Safety Deposit Box
  • Terrace
  • Bar
  • Concierge Service
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Dry cleaning
  • Internet services
  • Non-smoking throughout
  • Breakfast in the room
  • Ironing service
  • Table tennis
  • Packed lunches
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi
  • Sun terrace
  • Special diet menus (on request)
  • Private parking
  • car hire
  • Accessible parking
  • Designated Smoking Area
  • Facilities for Disabled Guests
  • Family Rooms
  • Non-smoking Rooms
  • Daily Housekeeping
  • WiFi available in all areas
  • Business centre
  • Fitness centre
  • Free WiFi
  • Lift
  • Board games/puzzles
  • Wine/champagne
  • Fruits
  • Pet bowls
  • Outdoor furniture
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Contactless check-in/check-out
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing rules followed
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast takeaway containers
  • Delivered food is securely covered
  • Access to health care professionals
  • Invoice provided
  • Parking on site
Click here to leave your opinion >>
stayed in February, 2023
Guest Score 8 out of 10
Very Good
stayed in February, 2023
Guest Score 7 out of 10
Good
stayed in February, 2023
Guest Score 8 out of 10
Very Good
great property
no phone in the room, no locker wasn’t made aware booked it for my wife’s birthday superior room booked a normal room for our parents - they had both phone and locker. don’t get that at all with prices almost double
stayed in February, 2023
Guest Score 8 out of 10
Very Good
Excellent
stayed in February, 2023
Guest Score 2 out of 10
Poor
nice
the bed kept coming apart really bad
stayed in February, 2023
Guest Score 9 out of 10
Wonderful
The room
stayed in February, 2023
Guest Score 10 out of 10
Exceptional
stayed in February, 2023
Guest Score 9 out of 10
Wonderful
stayed in February, 2023
Guest Score 9 out of 10
Wonderful
Comfortable and cosy place Staff very helpful
Cleanliness of net curtains in the restaurant was poor
stayed in February, 2023
Guest Score 9 out of 10
Wonderful
stayed in February, 2023
Guest Score 9 out of 10
Wonderful
stayed in February, 2023
Guest Score 10 out of 10
Exceptional
stayed in January, 2023
Guest Score 7 out of 10
Good
Great location
stayed in January, 2023
Guest Score 6 out of 10
Pleasant
Lovely check in area and grand staircase
room we where given was extremely cold and dated, lots of stains on the walls and broken handles
stayed in January, 2023
Guest Score 9 out of 10
Wonderful
stayed in January, 2023
Guest Score 1 out of 10
Very Poor
At the hotel to pick up my coach taking me to Southampton, to join my cruise ship taking me to the Caribbean for a five week holiday. Asked both day and night staff for a wake up call,as I was travelling alone. This did not happen. I woke with 19 minutes to get up,dressed and out to try to find the pick up point. No time to eat the breakfast I had paid for. Wrote a letter of complaint, but had no reply.
stayed in January, 2023
Guest Score 4 out of 10
Disappointing
stayed in January, 2023
Guest Score 8 out of 10
Very Good
Lovely hotel with some amazing old features, really convenient if arriving by train. Staff were really friendly and helpful
We found the prices for food very expensive and only encouraged us to eat out.
stayed in January, 2023
Guest Score 10 out of 10
Exceptional
Yeah always good service always are excellent clean rooms easy to get to the train station is it to get to pubs as well and restaurants
stayed in January, 2023
Guest Score 10 out of 10
Exceptional
Central location, friendly staff, gorgeous building and amazing breakfast
Guest reviews
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Area information

    Airports Show all on map »

    • Chester Hawarden Airport - 4.24 mi
    • Speke Airport - 9.58 mi
    • Manchester Intl Airport - 27.27 mi

    Transport

      Train stations Show all on map »
      • Chester Train Station - 190 f
      • Bache Railway Station - 0.94 mi
      • Capenhurst Train Station - 5.09 mi
      • Ellesmere Port Train Station - 5.99 mi
      • Ince and Elton Train Station - 6.13 mi
      • Hawarden Railway Station - 6.34 mi
      • Stanlow and Thornton Station - 6.34 mi
      • Overpool Train Station - 6.35 mi
      • Hawarden Bridge Train Station - 6.42 mi
      • Mouldsworth Train Station - 6.59 mi
      • Shotton Railway Station - 6.64 mi
      • Little Sutton Train Station - 6.70 mi
      • Helsby Railway Station - 7.07 mi
      • Helsby Train Station - 7.13 mi
      • Buckley Train Station - 7.63 mi
      • Hope and Pen-y-ffordd Station - 8.13 mi

    Museums

      Art Galleries Show all on map »
      • Grosvenor Museum - 0.76 mi
      • Cheshire Military Museum - 0.88 mi
      • Mouldsworth Motor Museum - 6.40 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Chester Zoo - 1.53 mi
      • Blue Planet Aquarium - 4.46 mi

    Other attractions

      Historical Buildings Show all on map »
      • Chester Cathedral - 0.54 mi
      • Chester Castle - 0.91 mi
      • Shotwick Castle - 4.50 mi
      • Dodlestone Castle - 4.94 mi
      • Pulford Castle - 5.62 mi
      • Hawarden Castle - 6.21 mi
      • Flint Castle - 6.26 mi
      • Ewloe Castle - 6.45 mi
      Monuments and Landmarks Show all on map »
      • Chester Castle Agricola Tower and Castle Walls - 0.81 mi
      Golf Courses Show all on map »
      • Chester (Curzon Park) Golf Club - 1.34 mi
      • Eaton (Chester) Golf Club - 2.93 mi
      • Hawarden Golf Club - 5.92 mi
      • Hawarden Golf Club - 5.92 mi
      • Aldersey Green Golf Club - 7.18 mi
      • Ellesmere Port Golf Club - 7.71 mi
      Shopping Center Show all on map »
      • Cheshire Oaks Designer Outlet - 4.75 mi
      Other Show all on map »
      • Chester Racecourse - 0.62 mi
      • Dewa Roman Experience - 0.70 mi
      • Eccleston Mound - 2.57 mi
      • Airbus UK FC - 4.54 mi
      • Aldford Blobb Hill - 4.62 mi
      • Delamere Forest - 5.20 mi
      • Connahs Hey Mound - 5.50 mi
      • Ashton Motte - 5.87 mi
      • Chester Services M56 - 5.92 mi
      • Truemans Hill - 6.26 mi
      • Cheshire Farm Ice Cream - 6.96 mi
      • Roft Motte - 7.49 mi
      • Coddington Mud Hill - 7.67 mi

Hallmark Hotel The Queen Chester

City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom