Hallmark Hotel The Queen Chester
City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
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City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom
Located opposite Chester Station, The Queen at Chester, BW Premier Collection first opened in 1860, and offers grand Victorian-style rooms and free WiFi. The city center is within walking distance. All rooms at the property have satellite TV and 24-hour room service. Some rooms have a lavish four-poster bed. Full English breakfast is provided. The hotel features several dining options like the new Kings' Grill restaurant and the more informal option, The Waiting Room. Chester Zoo is 3.7 mi away from the property and Cheshire Oaks is 6.6 mi away.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • Pets Allowed
  • Restaurant
  • Garden
  • Room Service
  • Safety Deposit Box
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Hair dryer
  • Bathtub
  • Coffee/tea maker
  • BBQ facilities
  • Heating
  • Wheelchair accessible
  • mini bar
  • telephone
  • Concierge services
  • Family Rooms
  • Fireplace
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Off-Site parking
  • Daily Housekeeping
  • English
  • Japanese
  • Czech
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Slovenian
  • Spanish
  • Parking Available
  • smoking allowed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
  • Doctor/nurse on call
  • Hygiene certification
  • Staff trained in safety protocol
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • Car rental available
  • Complimentary drinking water
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Internet access in public areas
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Separate shower/bathtub
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Desk/workspace in all rooms
Click here to leave your opinion >>
stayed in January, 2022
Guest Score 8 out of 10
Very Good
stayed in January, 2022
Guest Score 9 out of 10
Wonderful
stayed in January, 2022
Guest Score 8 out of 10
Very Good
the sense of old fashioned hotel!
nothing
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
stayed in January, 2022
Guest Score 9 out of 10
Wonderful
The theme is brilliant and location is good only 10 mins walk to centre.
Bar was not that good the area not big enough but still never spoiled our stay
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
great staff and just a lovely experience staying there
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
stayed in January, 2022
Guest Score 9 out of 10
Wonderful
Great staff, great location and stunning building
stayed in January, 2022
Guest Score 9 out of 10
Wonderful
Staff were very friendly, excellent food Amazed by the history of the building and how the hotel showed it. Definitely haunted. We stayed in the Kings superior room which was lovely. I loved the older part of the building and the rooms named after historical people
The shower head was not powerful enough, only 2 capsuals for the nespresso machine, waiting quite a while for our coffee at breakfast having to chase the staff for it. Air conditioning was very noisy in the night. The room was very hot
stayed in January, 2022
Guest Score 7 out of 10
Good
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
stayed in January, 2022
Guest Score 8 out of 10
Very Good
clean…good location..charming..
beer in bar pricey & cask beer on the turn
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
How friendly the woman at the reception was. And the place was very friendly and warm.
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
Excellent hotel, very helpful staff, my 4th visit. Highly recommended
stayed in January, 2022
Guest Score 10 out of 10
Exceptional
stayed in January, 2022
Guest Score 7 out of 10
Good
Nice room with bonus free snacks .
Bathroom toiletries. Drinks very expensive
stayed in January, 2022
Guest Score 8 out of 10
Very Good
Great decor, room good size, staff friendly and helpful, breakfast was spot on and evening meal good quality. Location good for what we needed. Bathroom very large with both shower and bath. Clean and hygienic throughout and no concerns regarding COVID controls as all public areas were large and well ventilated.
Bar service later in the evening sporadic and only a set meal in the restaurant - probably due to staffing levels (COVID). Room windows difficult to open for fresh air and ventilation but managed enough. Double bed was big but a little uncomfortable for our personal tastes but not really a problem.
stayed in January, 2022
Guest Score 2 out of 10
Poor
We have stayed here before but this occasion was dreadful. Very shabby.
Totally shabby, very dusty, crap selection of tea and coffee. You would get better value at Butlins.
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Area information

    Airports Show all on map »

    • Chester Hawarden Airport - 4.24 mi
    • Speke Airport - 9.58 mi
    • Manchester Intl Airport - 27.27 mi

    Transport

      Train stations Show all on map »
      • Chester Train Station - 190 f
      • Bache Railway Station - 0.94 mi
      • Capenhurst Train Station - 5.09 mi
      • Ellesmere Port Train Station - 5.99 mi
      • Ince and Elton Train Station - 6.13 mi
      • Hawarden Railway Station - 6.34 mi
      • Stanlow and Thornton Station - 6.34 mi
      • Overpool Train Station - 6.35 mi
      • Hawarden Bridge Train Station - 6.42 mi
      • Mouldsworth Train Station - 6.59 mi
      • Shotton Railway Station - 6.64 mi
      • Little Sutton Train Station - 6.70 mi
      • Helsby Railway Station - 7.07 mi
      • Helsby Train Station - 7.13 mi
      • Buckley Train Station - 7.63 mi
      • Hope and Pen-y-ffordd Station - 8.13 mi

    Museums

      Art Galleries Show all on map »
      • Grosvenor Museum - 0.76 mi
      • Cheshire Military Museum - 0.88 mi
      • Mouldsworth Motor Museum - 6.40 mi

    Attractions/Entertainment

      Zoo Show all on map »
      • Chester Zoo - 1.53 mi
      • Blue Planet Aquarium - 4.46 mi

    Other attractions

      Historical Buildings Show all on map »
      • Chester Cathedral - 0.54 mi
      • Chester Castle - 0.91 mi
      • Shotwick Castle - 4.50 mi
      • Dodlestone Castle - 4.94 mi
      • Pulford Castle - 5.62 mi
      • Hawarden Castle - 6.21 mi
      • Flint Castle - 6.26 mi
      • Ewloe Castle - 6.45 mi
      Monuments and Landmarks Show all on map »
      • Chester Castle Agricola Tower and Castle Walls - 0.81 mi
      Golf Courses Show all on map »
      • Chester (Curzon Park) Golf Club - 1.34 mi
      • Eaton (Chester) Golf Club - 2.93 mi
      • Hawarden Golf Club - 5.92 mi
      • Hawarden Golf Club - 5.92 mi
      • Aldersey Green Golf Club - 7.18 mi
      • Ellesmere Port Golf Club - 7.71 mi
      Shopping Center Show all on map »
      • Cheshire Oaks Designer Outlet - 4.75 mi
      Other Show all on map »
      • Chester Racecourse - 0.62 mi
      • Dewa Roman Experience - 0.70 mi
      • Eccleston Mound - 2.57 mi
      • Airbus UK FC - 4.54 mi
      • Aldford Blobb Hill - 4.62 mi
      • Delamere Forest - 5.20 mi
      • Connahs Hey Mound - 5.50 mi
      • Ashton Motte - 5.87 mi
      • Chester Services M56 - 5.92 mi
      • Truemans Hill - 6.26 mi
      • Cheshire Farm Ice Cream - 6.96 mi
      • Roft Motte - 7.49 mi
      • Coddington Mud Hill - 7.67 mi

Hallmark Hotel The Queen Chester

City Road, Chester, Cheshire - England, CH1 3AH, United Kingdom